Shipping Options
- Shipping Options
- Returns & Exchanges
- Damaged Items
- Customs
Shipping Options
Swag.com shipping options are for delivery within the U.S. plus international shipping across the globe and are based on the total order price. In stock items will ship within within the guidelines as stated below. Items ordered on Friday will be shipped on Monday. Remember, business days exclude weekends and holidays. Swag.com uses US Postal Service as a primary shipper. Shipping and handling charges and times are as follows | Shipping for Standard Orders* | | Delivery Method | Approximate Shipping Time | Cost |
| | Standard-Ground | 10-15 Business Days | $4.95 | | Priority Mail | 4-6 Business Days | $6.95 | | Overnight Mail | 2-3 Business Days | $20.00 | | Canada Standard | 14-21 Business Days | $7.95 | | Canada Priority | 5-7 Business Days | $9.95 | | Intrnl. Standard | 14-21 Business Days | $9.95 |
*For all smaller items such as guitar picks & backstage passes under 1 lb. Oversized and items over 1 lb will be attached a surchage on shipping.
Returns & Exchanges
Swag.com offers a 10-day money back guarantee on all products if not as described. If you would like to return or exchange an item, please click here to fill out a request form, and we will send you an RMA and instructions on how to send the item(s) back. 15% restocking fee may apply. Shipping charges are not refundable.
Damaged Items
Although we take every precaution to insure that your item is packaged safely there are times when a carrier may damage an item. If your item is damaged due to shipping, please save all packaging materials that came with your order and Contact Us within the 10 period.
Customs (International Customers)
If you are an international customer you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be paid by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Swag.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
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